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Android Gmail app
Add your mailbox to the Gmail app on Android as a third-party IMAP account. Same flow works on Android 12 through 15; menu wording may vary slightly between OEM skins.
Before you start
You need the username and password from your Openship admin Overview tab, plus the IMAP / SMTP host and port shown in the right rail. Tap "Manual setup" when offered - auto-detection often picks the wrong port.
Add the account
- 1Open Gmail. Tap your profile avatar (top right) → Add another account.
- 2Choose Other (not Google, not Outlook).
- 3Enter your full email address (the Username from the right rail) → tap Manual setup.
- 4Choose Personal (IMAP).
- 5Enter your password → Next.
- 6Incoming server settings: leave the username as your full email. Set the server to the IMAP host from the right rail. Port 993, security type SSL/TLS. Tap Next.
- 7Outgoing server settings: server = the SMTP host. Port 587, security type STARTTLS. Keep "Require sign-in" enabled and re-enter your password. Tap Next.
- 8Pick your sync frequency (15 min is fine) → enter a display name → Next. The account is added.
Push notifications
Gmail polls IMAP at the interval you chose; it does not use IDLE for non-Google accounts. For near-instant notifications, install a dedicated IMAP-IDLE client like FairEmail or K-9. The settings are identical.
If sign-in fails
The error "Couldn't open connection to server" almost always means a port/security mismatch. Re-open the account from Gmail's settings, tap your address, then Server settings, and verify ports 993 + SSL/TLS incoming and 587 + STARTTLS outgoing.